I/O Quiz 10 Welcome to your I/O Quiz 10 Your Name 1. Companies and managers are mainly interested in worker stress because stress causes illness. stressful workers have higher productivity rates. stressful workers are often late to work. stress motivates workers.2. According to research, individuals who exhibit the type A behavior pattern tend to work harder than type Bs and work well in a variety of jobs. tend to have lower organizational positions than type Bs. tend to abuse alcohol and drugs more often than type Bs produce higher-quality work, but at a slower rate than type Bs.3. John feels that his new job does not use his work-related skills. He is experiencing job ambiguity. underutilization. lack of control. work deficiency.4. Stress resulting from a feeling of lack of control is particularly common in employees who work as part of a team. highly trained workers. lower-level workers. higher-level workers.5. Organizational sources of worker stress cannot be alleviated. can be alleviated by management actions affect only higher-level workers. result from individual characteristics.6. Riggio defines worker stress as emotional exhaustion caused by threatening environmental events. negative psychological consequences of physiological reactions to frustration. physiological and/or psychological reactions to events that are perceived to be threatening or taxing. a buildup of cognitive dissonance.7. When studying stress, it is important to focus on a broad picture of the total stress an individual is experiencing. focus on relieving stress. focus only on work stress. use self-report methods for measuring stress.8. According to Hans Selye, stress is defined as a psychological reaction to threatening environmental events. a physiological reaction to threatening environmental events. all of the above a psychological reaction to work overload and deadlines.9. Stress is sometimes negative and sometimes positive. always positive. always negative. negative when it causes physiological reactions.10. When a job requires excessive work speed, output, or concentration, the worker may experience technostress. job uncertainty. work overload. job intensity.