Welcome to your I/O Quiz 10 Your Name 1. Organizational sources of worker stresscannot be alleviated.can be alleviated by management actionsresult from individual characteristics.affect only higher-level workers.2. According to Hans Selye, stress is defined asa psychological reaction to work overload and deadlines.a psychological reaction to threatening environmental events.a physiological reaction to threatening environmental events.all of the above3. Riggio defines worker stress asemotional exhaustion caused by threatening environmental events.a buildup of cognitive dissonance.negative psychological consequences of physiological reactions to frustration.physiological and/or psychological reactions to events that are perceived to be threatening or taxing.4. When studying stress, it is important touse self-report methods for measuring stress.focus on relieving stress.focus only on work stress.focus on a broad picture of the total stress an individual is experiencing.5. When a job requires excessive work speed, output, or concentration, the worker may experiencejob intensity.work overload.technostress.job uncertainty.6. Stress resulting from a feeling of lack of control is particularly common inhighly trained workers.employees who work as part of a team.higher-level workers.lower-level workers.7. According to research, individuals who exhibit the type A behavior patterntend to work harder than type Bs and work well in a variety of jobs.tend to abuse alcohol and drugs more often than type Bstend to have lower organizational positions than type Bs.produce higher-quality work, but at a slower rate than type Bs.8. Companies and managers are mainly interested in worker stress becausestress causes illness.stress motivates workers.stressful workers have higher productivity rates.stressful workers are often late to work.9. John feels that his new job does not use his work-related skills. He is experiencinglack of control.underutilization.work deficiency.job ambiguity.10. Stress isalways negative.negative when it causes physiological reactions.sometimes negative and sometimes positive.always positive.